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Joan Liston-Russell

Customer Service Manager


Joan has been a member of the Fredon team since 1987. As Customer Service Manager, she acts as a liaison between customers and Fredon’s production department making sure that the lines of communication remain open.


Customer service is an integral part of  Fredon’s customer value proposition. Implemented feedback loops allow us to capture feedback to improve customer service and ensure that quality and service exceed customer expectations.

Joan strives to build trust and strong long term relationships with Fredon’s customers.



50 years of Excellence
1969 - 2019

New Studer Grinder
We have recently added a new state of the art Studer CNC Grinder

2018 Manufacturing America’s Future  Roger J. Sustar Scholarship  & NTMA's Next Generation Scholarship Fund
2018 Notable Women in Manufacturing  Alyson Scott President,Fredon Corp