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Joan Liston-Russell

Customer Service Manager

 

Joan has been a member of the Fredon team since 1987. As Customer Service Manager, she acts as a liaison between customers and Fredon’s production department making sure that the lines of communication remain open.

 

Customer service is an integral part of  Fredon’s customer value proposition. Implemented feedback loops allow us to capture feedback to improve customer service and ensure that quality and service exceed customer expectations.

Joan strives to build trust and strong long term relationships with Fredon’s customers.

 

Awards
   
2013 Crain's Leading EDGE Award
The Entrepreneurs EDGE & Crain's Cleveland Business
2012 Lake Geauga Fast Track 50
more

 

We are passionate about the education of our youth - and we are committed to making students aware of the successful careers available to them in the manufacturing machine trades industry.